Dramatic turnaround for the Retirement sponsor website​

Retirement Sponsor Center remote Design Sprint Miro board
Miro board from a remote Design Sprint for the Retirement Sponsor Center

Retirement Sponsors gave us poor marks for the disjointed web experience we provide to them to manage participation. Through UX research, design studios, critiques, refinement, and agile delivery, our team was able to dramatically improve this important tool serving more than 4,300 workplace savings plans where around 4 million plan participants have saved $314 billion in assets.

  • 250% increase in Ease of Doing Business (EoDB)
  • 50% increase in the System Usability Score (SUS) for the Retirement Sponsor website.

Work samples